Bookings and trips
• WHEN SHOULD I BOOK MY AIRPORT PICKUP?
We all know that coming out of airports can take some time. This time varies for people, depending on whether you have an eGate card, luggage, etc. You are in the best position to determine when you will realistically come out of the airport.
Therefore, please set the pickup time for your airport pickup to when you think you will come out of the terminal. You can be a little ambitious because we give 30 minutes of grace wait time for airport pickups, but it is not probably not prudent to set the pickup time to be the time your flight lands.
• HOW EARLY DO I NEED MAKE A BOOKING?
Fixed-time bookings need to be made at least 1 hour before the pickup. The bookings are confirmed instantly and we assure you a punctual, reliable, and comfortable ride.
NOW bookings do not have any advance booking requirements. When you request a car NOW, we will dispatch the closest available car and let you know how long it will take for the car to reach you. If it is going to take longer than you can afford to wait, you can Cancel the booking within the first 2 minutes without charge. Once cancelled contact us and we will do the needful. In that sense, NOW bookings are best effort.