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Terms & Conditions

 

This Mobile Application Terms and Conditions of Use and End User License Agreement is a binding agreement between you (End User or you) and Automated RMS Service Provider. This Agreement governs your use of the RMS service mobile software application (including all related documentation, the Application or the App).BY USING THE SERVICE, YOU ACKNOWLEDGE AND AGREE TO THESE TERMS OF SERVICE, AND Automated RMS Service PRIVACY POLICY.

 

By selecting the checkbox button you:

    a    Acknowledge that you have read and understand this agreement;

    b    Represent that you are of legal age to enter into a binding agreement; and

    c    Accept this agreement and agree that you are legally bound by its terms. If you do not agree to these terms, 

         do not download/install/use the application and delete it from your mobile device.

 

Key Content-related Terms:

    1    "Content" means text, graphics, images, music, software (excluding the Application), audio, video, 

          information or other materials.

    2    "Company Content" means Content that Company makes available through the Service or Application, 

          including any Content licensed from a third party, but excluding User Content.

    3    "User" means a person who accesses or uses the Service or Application.

    4    "User Content" means Content that a User posts, uploads, publishes, submits or transmits to be made 

          available through the Service or Application.

    5    "Collective Content" means, collectively, Company Content and User Content.

 

Representations and Warranties

    •    By using the Application or Service, you expressly represent and warrant that you are legally entitled to 

         enter this Agreement. If you reside in a jurisdiction that restricts the use of the Service because of age, or 

         restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits 

         and you must not use the Application or Service. By using the Application or the Service, you represent and 

         warrant that you have the right, authority and capacity to enter into this Agreement and to abide by the terms 

         and conditions of this Agreement. Your participation in using the Service and/or Application is for your 

         personal use and the use of others that have explicitly authorized you. You may not authorize others to use 

         your user status, and you may not assign or otherwise transfer your user account to any other person or 

         entity. When using the Application or Service you agree to comply with all applicable laws from your home 

         nation, the country, state or Emirate and city in which you are present while using the Application or 

         Service. You may only access the Service using authorized means. The Company reserves the right to 

         terminate this Agreement if you use the Service or Application with an incompatible or unauthorized device.

 

By using the Application or the Service, you agree that:

    ◦    You will only use the Service or Application for lawful purposes; you will not use the Services for sending 

          or storing any unlawful material or for fraudulent purposes.

    ◦    You will not use the Service or Application to cause nuisance, annoyance or inconvenience.

    ◦    You will not impair the proper operation of the network.

    ◦    You will not try to harm the Service or Application in any way whatsoever.

    ◦    You will not copy, or distribute the Application or other content without written permission from the 

         Company.

    ◦    You will only use the Application and Service for your own use and will not resell it to a third party.

    ◦    You will keep secure and confidential your account password or any identification we provide you which 

         allows access to the Service.

    ◦    You will provide us with whatever proof of identity we may reasonably request.

    ◦    You will only use an access point or 3G data account (AP) which you are authorized to use.

    ◦    You are aware that when requesting transportation services by SMS, standard messaging charges will apply.

    ◦    License Grant, Restrictions and Copyright Policy.

 

Licenses Granted by Company to Company Content and User Content

    1    Subject to your compliance with the terms and conditions of this Agreement, Company grants you a limited, 

          non-exclusive, non-transferable license: (i) to view, download and print any Company Content solely for 

          your personal and non-commercial purposes; and (ii) to view any User Content to which you are permitted 

          access solely for your personal and non-commercial purposes. You have no right to sublicense the license 

          rights granted in this Agreement.

    2    You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, 

          transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Service, 

          Application or Collective Content, except as expressly permitted in this Agreement. No licenses or rights of 

          any kind are granted to you by implication or otherwise by Company or its licensors, except for the licenses 

          and rights expressly granted in this section.

 

License Granted by User

    1    We may, in our sole discretion, permit Users to post, upload, publish, submit or transmit User Content. By 

          making available any User Content on or through the Service or Application, you hereby grant to Company 

          a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty- free license, with the right to 

          sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly 

          perform, transmit, stream, broadcast and otherwise exploit such User Content only on, through or by means 

          of the Service or Application. Company does not claim any ownership rights in any User Content and 

          nothing in this Agreement will be deemed to restrict any rights that you may have to use and exploit any 

          User Content.

    2    You acknowledge and agree that you are solely responsible for all User Content that you make available 

          through the Service or Application. Accordingly, you represent and warrant that: (i) you either are the sole 

          and exclusive owner of all User Content that you make available through the Service or Application or you 

          have all rights, licenses, consents and releases that are necessary to grant to Company and to the rights in 

          such User Content, as contemplated under this Agreement; and (ii) neither the User Content nor your 

          posting, uploading, publication, submission or transmittal of the User Content or Company's use of the User 

          Content (or any portion thereof) on, through or by means of the Service or Application will infringe, 

          misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other 

          intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law 

          or regulation.

 

Application License

    •    Subject to your compliance with this Agreement, Company grants you a limited non-exclusive, non- 

          transferable license to download and install a copy of the Application on a single mobile device or computer 

          that you own or control and to run such copy of the Application solely for your own personal use. 

          Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store 

          ("App Store Sourced Application"), you will use the App Store Sourced Application only: (i) on an Apple-

          branded product that runs iOS (Apple's proprietary operating system software); and (ii) as permitted by the 

          "Usage Rules" set forth in the Apple App Store Terms of Service. Company reserves all rights in and to the 

          Application not expressly granted to you under this Agreement.

 

Accessing and Downloading the Application from iTunes

    •    The following applies to any App Store Sourced Application:

    ◦    You acknowledge and agree that (i) this Agreement is concluded between you and Company only, and not 

          Apple, and (ii) Company, not Apple, is solely responsible for the App Store Sourced Application and 

          content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of 

          Service.

    ◦    You acknowledge that Apple has no obligation whatsoever to furnish any maintenance or support services 

         with respect to the App Store Sourced Application.

    ◦    In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you 

         may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you 

         and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation 

         whatsoever with respect to the App Store Sourced Application. As between Company and Apple, any other 

         claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty 

         will be the sole responsibility of Company.

    ◦    You and Company acknowledge that, as between Company and Apple, Apple is not responsible for 

         addressing any claims you have or any claims of any third party relating to the App Store Sourced 

         Application or your possession and use of the App Store Sourced Application, including, but not limited to: 

         (i) Product liability claims

         (ii) Any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory 

               requirement

         (iii) Claims arising under consumer protection or similar legislation.

    ◦    You and Company acknowledge that, in the event of any third party claim that the App Store Sourced 

          Application or your possession and use of that App Store Sourced Application infringes that third party's 

          intellectual property rights, as between Company and Apple, Company, not Apple, will be solely 

          responsible for the investigation, defense, settlement and discharge of any such intellectual property 

          infringement claim to the extent required by this Agreement.

    ◦    You and Company acknowledge and agree that Apple, and Apple's subsidiaries, are third party beneficiaries 

          of this Agreement as related to your license of the App Store Sourced Application, and that, upon your 

          acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to 

          have accepted the right) to enforce this Agreement as related to your license of the App Store Sourced 

          Application against you as a third party beneficiary thereof.

    ◦    Without limiting any other terms of this Agreement, you must comply with all applicable third party terms 

          of agreement when using the App Store Sourced Application.

    •     You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially 

          exploit or make available to any third party the Service or the Application in any way; (ii) modify or make 

          derivative works based upon the Service or the Application; (iii) create Internet "links" to the Service or 

          "frame" or "mirror" any Application on any other server or wireless or Internet-based device; (iv) reverse 

           engineer or access the Application in order to (a) build a competitive product or service, (b) build a product 

           using similar ideas, features, functions or graphics of the Service or Application, or (c) copy any ideas, 

           features, functions or graphics of the Service or Application, or (v) launch an automated program or script, 

           including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses 

           or worms, or any program which may make multiple server requests per second, or unduly burdens or 

           hinders the operation and/or performance of the Service or Application.

    •    You shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable 

          laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, 

          including material harmful to children or violative of third party privacy rights; (iii) send or store material 

          containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or 

          programs; (iv) interfere with or disrupt the integrity or performance of the Application or Service or the data 

          contained therein; or (v) attempt to gain unauthorized access to the Application or Service or its related 

          systems or networks.

    •    Company will have the right to investigate and prosecute violations of any of the above to the fullest extent 

          of the law. Company may involve and cooperate with law enforcement authorities in prosecuting users who 

          violate this Agreement. You acknowledge that Company has no obligation to monitor your access to or use

          of the Service, Application or Collective Content or to review or edit any Collective Content, but has the 

          right to do so for the purpose of operating the Service and Application, to ensure your compliance with this 

          Agreement, or to comply with applicable law or the order or requirement of a court, administrative agency 

          or other governmental body. Company reserves the right, at any time and without prior notice, to remove or 

          disable access to any Collective Content that Company, at its sole discretion, considers to be in violation of 

          this Agreement or otherwise harmful to the Service or Application.

 

Copyright Policy

    1    Company respects copyright law and expects its users to do the same. It is Company's policy to terminate in 

          appropriate circumstances Users or other account holders who repeatedly infringe or are believed to be 

          repeatedly infringing the rights of copyright holders.

 

Payment Terms

    1    Any fees that the Company may charge you for the Application or Service, are due immediately and are 

          non-refundable other than in circumstances in which the Company considers that a refund is justified and 

          you have notified the Company within 72 hours of the booked start time of the relevant trip. This no refund 

          policy shall apply at all times regardless of your decision to terminate your usage, our decision to terminate 

          your usage, disruption caused to our Application or Service either planned, accidental or intentional, for any 

          reason whatsoever. The Company reserves the right to determine final prevailing pricing. Please note the 

          pricing information published on the website may not reflect the prevailing pricing.

    2    The Company, at its sole discretion, make promotional offers with different features and different rates to 

          any of our customers. These promotional offers, unless made to you, shall have no bearing whatsoever on 

          your offer or any contract with the Company. The Company may change the fees for the Service or 

          Application, as we deem necessary for our business. We encourage you to check back at our website 

          periodically if you are interested in the Company's charges for the Service or Application.

 

Intellectual Property Ownership

    1    The Company alone (and its licensors, where applicable) shall own all right, title and interest, including all 

          related intellectual property rights, in and to the Application and the Service and any suggestions, ideas, 

          enhancement requests, feedback, recommendations or other information provided by you or any other party 

          relating to the Application or the Service. This Agreement is not a sale and does not convey to you any 

          rights of ownership in or related to the Application or the Service, or any intellectual property rights owned 

          by the Company. The Company name, the Company logo, and the product names associated with the 

          Application and Service are trademarks of the Company or third parties, and no right or license is granted to 

          use them.

 

Third Party Interactions

    1    During use of the Application and Service, you may enter into correspondence with, purchase goods and/or 

          services from, or participate in promotions of third party service providers, advertisers or sponsors showing 

          their goods and/or services through the Application or Service. Any such activity, and any terms, 

          conditions, warranties or representations associated with such activity, is solely between you and the 

          applicable third-party. The Company and its licensors shall have no liability, obligation or responsibility for 

          any such correspondence, purchase, transaction or promotion between you and any such third-party. The 

          Company does not endorse any sites on the internet that are linked through the Service or Application, and 

          in no event shall the Company or its licensors be responsible for any content, products, services or other 

          materials on or available from such sites or third party providers. The Company provides the Application 

          and Service to you pursuant to the terms and conditions of this Agreement. You recognize, however, that 

          certain third-party providers of goods and/or services may require your agreement to additional or different 

          terms and conditions prior to your use of or access to such goods or services, and the Company disclaims 

          any and all responsibility or liability arising from such agreements between you and the third party 

          providers.

    2    The Company may rely on third party advertising and marketing supplied through the Application or 

          Service and other mechanisms to subsidize the Application or Service. By agreeing to these terms and 

          conditions you agree to receive such advertising and marketing. If you do not want to receive such 

          advertising you should notify us in writing. The Company reserves the right to charge you a higher fee for 

          the Service or Application should you choose not to receive these advertising services. This higher fee, if 

          applicable, will be posted on the Company's website located at http://www.r-m-s.me. The Company may 

          compile and release information regarding you and your use of the Application or Service on an anonymous 

          basis as part of a customer profile or similar report or analysis. You agree that it is your responsibility to 

          take reasonable precautions in all actions and interactions with any third party you interact with through the 

          Service.

 

Conduct of Users

    1    By entering into this Agreement or using the Application or the Service you agree that (1) you will not 

          misuse any car, use any car for any illegal purpose, engage in any illegal activities (such as sexual acts, 

          drinking alcohol, smoking or carrying any kind of drugs of narcotics) in any car; and (2) you will comply 

          with the laws of the United Arab Emirates, Qatar, or Saudi Arabia (whichever is applicable). You will be 

          solely responsible for any failure to comply with this provision.

 

Indemnification

    1    By entering into this Agreement and using the Application or Service, you agree that you shall defend, 

          indemnify and hold the Company, its licensors and each such party's parent organizations, subsidiaries, 

          affiliates, officers, directors, Users, employees, attorneys and agents harmless from and against any and all 

          claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or 

          in connection with: (a) your violation or breach of any term of this Agreement or any applicable law or 

          regulation, whether or not referred to in this Agreement; (b) your violation of any rights of any third party, 

          including any providers of transportation services, or (c) your use or misuse of the Application or Service.

 

Disclaimer of Warranties

    1    THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE 

          RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR 

          COMPLETENESS OF THE SERVICE OR APPLICATION OR ANY VEHICLE OR DRIVER 

          REQUIRED TO BE PROVIDED IN CONNECTION WITH THE SERVICE OR APPLICATION. THE 

          COMPANY DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE OR 

          APPLICATION WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE 

          IN COMBINATION WITH ANY OTHER HARDWARE, APPLICATION, SYSTEM OR DATA, (B) 

          THE SERVICE OR APPLICATION WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) 

          ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY 

          PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED 

          BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, 

          (E) ERRORS OR DEFECTS IN THE SERVICE OR APPLICATION WILL BE CORRECTED, OR (F) 

          THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF 

          VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICE AND APPLICATION IS 

          PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS 

          AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, 

          INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, 

          FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, 

          ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW 

          BY THE COMPANY. THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR 

          GUARANTY AS TO THE RELIABILITY, SAFETY, TIMELINESS, QUALITY, SUITABILITY OR 

          AVAILABILITY OF ANY SERVICES, PRODUCTS OR GOODS OBTAINED BY THIRD PARTIES 

          THROUGH THE USE OF THE SERVICE OR APPLICATION. YOU ACKNOWLEDGE AND AGREE           

          THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE APPLICATION AND SERVICE, 

          AND ANY THIRD PARTY SERVICES OR PRODUCTS REMAINS SOLELY WITH YOU, TO THE 

          MAXIMUM EXTENT PERMITTED BY LAW.

 

Internet Delays

    1    THE COMPANY'S SERVICE AND APPLICATION MAY BE SUBJECT TO LIMITATIONS, DELAYS, 

          AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC 

          COMMUNICATIONS. THE COMPANY IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY 

          FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS.

 

Limitation of Liability

    1    IN NO EVENT SHALL THE COMPANY'S AGGREGATE LIABILITY EXCEED THE AMOUNTS 

          ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE SIX (6) MONTH PERIOD IMMEDIATELY 

          PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL THE COMPANY 

          AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, 

          EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND 

          (INCLUDING PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER 

          ECONOMIC ADVANTAGE). THE COMPANY AND/OR ITS LICENSORS SHALL NOT BE LIABLE 

          FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED BY YOU, INCLUDING BY 

          NOT LIMITED TO LOSS, DAMAGE OR INJURY ARISING OUT OF, OR IN ANY WAY 

          CONNECTED WITH THE SERVICE OR APPLICATION, INCLUDING BUT NOT LIMITED TO THE 

          USE OR INABILITY TO USE THE SERVICE OR APPLICATION, ANY RELIANCE PLACED BY 

          YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A 

          RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY THIRD PARTY 

          SERVICE PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE 

          WEBSITE OR IS REFERRED BY THE SERVICE OR APPLICATION, EVEN IF THE COMPANY 

          AND/OR ITS LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH 

          DAMAGES.

    2    THE COMPANY MAY INTRODUCE YOU TO THIRD PARTY TRANSPORTATION PROVIDERS 

          FOR THE PURPOSES OF PROVIDING TRANSPORTATION. WE WILL NOT ASSESS THE 

          SUITABILITY, LEGALITY OR ABILITY OF ANY THIRD PARTY TRANSPORTATION PROVIDERS 

          AND YOU EXPRESSLY WAIVE AND RELEASE THE COMPANY FROM ANY AND ALL 

          LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO THE THIRD 

          PARTY TRANSPORTATION PROVIDER. THE COMPANY WILL NOT BE A PARTY TO DISPUTES, 

          NEGOTIATIONS OF DISPUTES BETWEEN YOU AND SUCH THIRD PARTY PROVIDERS. WE 

          CANNOT AND WILL NOT PLAY ANY ROLE IN MANAGING PAYMENTS BETWEEN YOU AND 

          THE THIRD PARTY PROVIDERS. RESPONSIBILITY FOR THE DECISIONS YOU MAKE 

          REGARDING SERVICES OFFERED VIA THE APPLICATION OR SERVICE (WITH ALL ITS 

          IMPLICATIONS) RESTS SOLELY WITH YOU. WE WILL NOT ASSESS THE SUITABILITY, 

          LEGALITY OR ABILITY OF ANY SUCH THIRD PARTIES AND YOU EXPRESSLY WAIVE AND 

          RELEASE THE COMPANY FROM ANY AND ALL LIABILITY, CLAIMS, CAUSES OF ACTION, OR 

          DAMAGES ARISING FROM YOUR USE OF THE APPLICATION OR SERVICE, OR IN ANY WAY 

          RELATED TO THE THIRD PARTIES INTRODUCED TO YOU BY THE APPLICATION OR 

          SERVICE.

 

Assignment

    1    This Agreement may not be assigned by you without the prior written approval of the Company but may be 

          assigned without your consent by the Company to (i) a parent or subsidiary, (ii) an acquirer of 

          https://www.rmsgroup.me/assets, or (iii) a successor by merger. Any purported assignment in violation of 

          this section shall be void.

 

Governing Law

    1    This Agreement is governed by the laws of KSA as applied in KSA.

 

Dispute Resolution

    1    Claim or controversy arising in relation to its interpretation or relating to any non-contractual obligations 

          arising out of or in connection with this agreement (a "Dispute") shall be settled amicably between the 

          parties following the receipt by either party of written notice of the Dispute from the other party. In the 

          event that a Dispute cannot be settled amicably within a period of 60 days from the date on which the           

          relevant party notifies the other in writing that a Dispute has arisen, the parties agree that such Dispute shall 

          be referred to and finally settled by arbitration under the Arbitration Rules.

    2    The number of arbitrators shall be three. Each party will nominate one arbitrator for appointment by the 

          Court. The third arbitrator, who shall act as chairman, shall jointly be nominated by the other arbitrators so 

          nominated and appointed by the Court.

    3    The language to be used in the arbitration shall be English.

    4    The award made by the arbitrator shall be final and binding on the parties and may be enforced in any court 

          of competent jurisdiction. To the extent permissible by law, the parties hereby waive any right to appeal 

          against the decision of the arbitrator.

    5    This "Dispute Resolution" section will survive any termination of this Agreement.

 

General

    1    No joint venture, partnership, employment, or agency relationship exists between you, the Company or any 

          third party provider as a result of this Agreement or use of the Service or Application. If any provision of 

          the Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining 

          provisions shall be enforced to the fullest extent under law. The failure of the Company to enforce any right 

          or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged 

          and agreed to by the Company in writing. This Agreement comprises the entire agreement between you and 

          the Company and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether 

          written or oral, between the parties regarding the subject matter of this Agreement.

 

You are responsible for all belongings that you bring with you and RMS is not liable for any loss or damage incurred.

All Rights Reserved By RMS